Artificial Intelligence (AI)
Artificial Intelligence:
Our Core Capability,
Your Strategic Advantage
At SoKat, Artificial Intelligence isn’t just the end product - it’s the foundation of everything we do. As a trusted AI partner to the Department of Veterans Affairs, the Centers for Medicare & Medicaid Services, and other mission-driven
federal agencies, we develop AI solutions that improve lives and drive operational excellence. From suicide ideation detection models to personalized AI healthcare chatbots and streamlining operations for optimal efficiency, our solutions are purpose-built to tackle the government’s most pressing challenges. With a proven record of innovation, trust, and measurable outcomes, SoKat stands at the forefront of explainable, impactful and cost effective AI for public service.

AI Tools We Use Include:
Image, Object and Text Recognition
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Automates identification of key elements in scanned forms, images, and documents
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Enhances accessibility by converting handwritten or printed text to machine-readable formats
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Supports document triage and classification in high-volume federal workflows
Customized data processing protocols
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Tailored AI pipelines built to meet specific agency requirements and data governance policies
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Supports secure data handling, PII protection, and compliance with federal standards
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Integrates with legacy systems and cloud-native architectures for operational scalability
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Machine Learning and Deep Learning
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Supervised modeling for prediction and forecasting (e.g., risk scoring, workload optimization)
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Unsupervised modeling for segmentation and anomaly detection
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Continuously improves through retraining and feedback loops from user input

Natural Language Processing
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Extracts meaning and context from federal documents, emails, surveys, and records
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Powers intelligent virtual assistants and AI chatbots for public-facing services
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Enables advanced text analytics, classification, and summarization

Sentiment Analysis
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Detects emotional tone in open-text feedback, surveys, and communication
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Used to enhance Veteran experience monitoring and customer satisfaction efforts
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Flags urgent communications needing human intervention (e.g., distress detection)






